By Olusahola Adekunle

Zenith Bank, one of Nigeria's foremost financial institutions, has successfully restored full operational services across its electronic transaction channels, ensuring that customers can now enjoy seamless access to digital banking services. This restoration follows temporary disruptions caused by a routine upgrade of the bank's technology infrastructure, which aimed to optimize service delivery but impacted e-channel services recently.

In a post shared on Thursday through its social media platforms, the leading lender confirmed that all services across its electronic channels have been fully reinstated. Reiterating its commitment to providing quality digital services, the bank assured customers of exceptional service with its newly enhanced technology infrastructure, designed to deliver seamless and innovative financial solutions.

The announcement stated: "We are pleased to inform you that access to our digital channels has been restored, allowing you to perform transactions conveniently via your preferred platform. We appreciate your patience during the IT infrastructure upgrade and sincerely apologize for any inconveniences you experienced.

Rest assured, we are dedicated to providing you with exceptional service, and the new IT infrastructure we have implemented will enable us to do so moving forward.

Thank you for choosing to bank with us."

*Important Reminder*

Zenith Bank will NEVER call, SMS, or email you requesting your card details, PIN, token codes, mobile/internet banking login details, or any other account-related information.  We will also NEVER ask you to click on a link to update your bank information or activate your account. If you receive such messages, please DO NOT respond.

By Olusahola Adekunle

Zenith Bank, one of Nigeria's leading financial institutions, has restored improved services across its electronic transaction channels, ensuring customers have seamless access to banking services. In a statement released on Thursday via its X handle, the bank confirmed that customers can now conveniently conduct transactions across various platforms following a recent upgrade. These enhancements follow temporary glitches caused by routine IT maintenance aimed at optimizing service delivery.

Zenith Bank reiterated its commitment to providing improved services and highlighted the various channels available for customer transactions, including:

- Zenith Bank Debit, Credit, and Prepaid Cards

- Automated Teller Machines (ATMs)

- Point of Sale (POS) Terminals

- Zenith Bank Mobile App

- Internet Banking Platform

- Zenith Agents nationwide for agent banking

Customers are also encouraged to visit any of the bank's branches across the country for in-person transactions. Zenith Bank reassured further improvements in service delivery following the IT infrastructure upgrade. Customers with bulk payments and salary requests are encouraged to present payment mandates at any Zenith Bank branch nationwide for expedited processing. Zenith Bank remains dedicated to enhancing customer experience and ensuring reliable banking services across all platforms.

For further inquiries, customers can contact Zenith Direct at +234 201 278 7000, 0700ZENITHBANK, or 0904 085 7000. Alternatively, they can send an email to zenithdirect@zenithbank.com.