Zenith Bank Enhances E-Channel Services for Customers

 

By Olusahola Adekunle

Zenith Bank, one of Nigeria's leading financial institutions, has restored improved services across its electronic transaction channels, ensuring customers have seamless access to banking services. In a statement released on Thursday via its X handle, the bank confirmed that customers can now conveniently conduct transactions across various platforms following a recent upgrade. These enhancements follow temporary glitches caused by routine IT maintenance aimed at optimizing service delivery.

Zenith Bank reiterated its commitment to providing improved services and highlighted the various channels available for customer transactions, including:

 

- Zenith Bank Debit, Credit, and Prepaid Cards

- Automated Teller Machines (ATMs)

- Point of Sale (POS) Terminals

- Zenith Bank Mobile App

- Internet Banking Platform

- Zenith Agents nationwide for agent banking

 

Customers are also encouraged to visit any of the bank's branches across the country for in-person transactions. Zenith Bank reassured further improvements in service delivery following the IT infrastructure upgrade. Customers with bulk payments and salary requests are encouraged to present payment mandates at any Zenith Bank branch nationwide for expedited processing. Zenith Bank remains dedicated to enhancing customer experience and ensuring reliable banking services across all platforms.

 

For further inquiries, customers can contact Zenith Direct at +234 201 278 7000, 0700ZENITHBANK, or 0904 085 7000. Alternatively, they can send an email to zenithdirect@zenithbank.com.